Services and Support from SAP
Services and Support from SAP
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SAP Innovation Forum 2024 - Business AI is Now
Right here, right now, step into the future with SAP and let us help you bring out your best.
Since 1972, SAP has been at the forefront of advancing businesses through pioneering solutions and innovative technologies. We're dedicated to delivering reliable and responsible AI solutions that enable businesses to increase their positive impact, adaptability, and unlock unprecedented value swiftly.
Through this webinar, familiarize yourself with #AI, #GenAI and #BusinessAI.
We will guide you to harness AI's transformative power in business operations - enhancing decision-making, innovating experiences, predicting trends, and streamlining operations.
Don't miss this chance to shine brighter and rise higher in the AI era.
Joint us to this amazing event on the SAP Immersive Journey and discover how the future looks like.
🌳 “To mark the occasion and to honour your participation, SAP will plant a tree to celebrate each user's 1st visit at SAP Immersive Journey“ 🌳 Let´s create a forest, together.
Business AI is Now.
Click here to discover more events.sap.com/sap-innovation-forum-2024/en/home
#SAP, #SAPInnovationForum2024, #SAPImmersiveJourney #SAPBusinessAI #SAPInnovation #BringOutYourBest
Переглядів: 402

Відео

Real-Time Support: SAP Community
Переглядів 1062 місяці тому
SAP Community is an open, public platform on which customers can place their “How-to” questions and receive quick answers through community exchange. Customers can explore the ‘Questions and Answers’ page or visit the ‘SAP Blogs’ page to read blogs from experienced SAP professionals. This reduces overall effort for support requests and may eliminate the need to create a case with customer suppo...
Real-Time Support: Built-In Support
Переглядів 473 місяці тому
Built-In Support moves SAP support right into the application. Built-In Support provides you with proactive and personalized recommendations, gives you easy and guided access to SAP knowledge and support experts, and minimizes your effort to get support whenever you need it, tailored to your SAP solution. Built-In Support is currently available within selected SAP solutions. Use this link to ch...
Real-Time Support: SAP for Me
Переглядів 1153 місяці тому
SAP for Me is your single-entry point to SAP´s support. The customer portal makes managing support-related tasks simpler by using a set of digital self-service features to easily request support and resolve issues, with an end-to-end view of the personalized product portfolio.
Real-Time Support: Ask an Expert Peer
Переглядів 343 місяці тому
Ask an Expert Peer is a service that lets you collaborate one-on-one with a qualified and approved support expert outside of SAP on your technical, product-related questions. This allows you to help deliver fast resolutions of basic inquiries and cases.
Real-Time Support: Incident Solution Matching
Переглядів 3253 місяці тому
The Incident Solution Matching service, based on AI technology, helps you get answers to technical questions faster. As part of our machine learning-powered support process, the service proposes tailored solutions automatically within the case form so you can find support content quickly, without searching manually.
Real-Time Support: SAP Support Portal
Переглядів 1,4 тис.3 місяці тому
The SAP Support Portal provides access to various support channels, self-services, tools, and support applications. In this portal, you can also find details about support offerings, product maintenance, onboarding, and support-related news.
Real-Time Support: Automatic Translation
Переглядів 1633 місяці тому
SAP’s AI-powered automatic translation in SAP for Me enables you to consume SAP Notes and SAP Knowledge Base Articles (KBAs) in your preferred language. At the click of a button, you can access machine-translated SAP Notes and KBAs at no additional cost in English, German, Japanese, Portuguese (Brazilian), Spanish, Simplified Chinese, French, Korean, Russian, and Italian.
Get ready for the SAP ALM Summit EMEA 2024 this September!
Переглядів 2945 місяців тому
☛ For more information about Services and Support from SAP support.sap.com ★ Do you want to learn more about Services and Support from SAP topics, then subscribe to this channel: ua-cam.com/users/subscription_center?add=userSAPSupportInfo
SAP EarlyWatch Alert Workspace - Get Insights & Recommendations for Your SAP System Landscape!
Переглядів 6465 місяців тому
SAP EarlyWatch Alert is an automatic service analyzing the essential administrative areas of an SAP system - whether it is an on-premise system or SAP cloud solution. Alerts indicate critical situations and give solutions to improve performance and stability. To check and display these alerts, SAP offers the SAP EarlyWatch Alert Workspace. Here you can also find additional predictive applicatio...
Real-Time Support: Schedule an Expert for Open Cases
Переглядів 2165 місяців тому
The Schedule an Expert for open cases service lets you connect one-on-one with support experts in a live, 30-minute conference call and screensharing session. You can talk to the same engineer who works on your case. But more importantly, you can spend less time waiting for a response and resolution with fewer interactions - compared to traditional written cases, at no additional cost.
Real-Time Support: Schedule an Expert
Переглядів 4545 місяців тому
The Schedule an Expert service lets you connect one-on-one with support experts in a live, 30-minute conference call and screensharing session. You can talk to the same engineer who works on your case. But more importantly, you can spend less time waiting for a response and resolution with fewer interactions - compared to traditional written cases, at no additional cost.
Real-Time Support: Expert Chat
Переглядів 4925 місяців тому
The Expert Chat service provides a live-chat experience, with a support expert, well-suited for new medium- or high-priority product-related, technical issues. Available for all support levels and most SAP solutions at no additional cost.
Real-Time Support: Get support with SAP for Me
Переглядів 2,2 тис.5 місяців тому
The ‘Get Support’ application on SAP for Me guides you to solve a technical product issue in real time or reach SAP experts through an AI-enabled framework. It provides an integrated and personalized support experience to simplify and streamline the case creation process. AI automatically recommends solutions during the interaction, predicts the right product categorization, and recommends the ...
How to Get the Most out of Your Stay at ASUG Tech Connect 2023
Переглядів 9010 місяців тому
Are you also so excited? ASUG Tech Connect will start soon, but which session to visit, which topics to look out for? Here is your secret guide to make your stay at ASUG Tech Connect successful. Make sure you plan in some time to learn more what’s included in your cloud subscription. Look out for topics such as #SAPCloudALM, SAP Business Transformation Center, and Real-Time Support and join the...
Your Top Secret Guide to Make Your Stay at SAP TechEd Bangalore 2023 Successful
Переглядів 12710 місяців тому
Your Top Secret Guide to Make Your Stay at SAP TechEd Bangalore 2023 Successful
Cash Application Solutions with AI
Переглядів 1,6 тис.11 місяців тому
Cash Application Solutions with AI
Gerdau: Secrets of Successful Procurement Transformation
Переглядів 6511 місяців тому
Gerdau: Secrets of Successful Procurement Transformation
SAP ALM Summit EMEA 2023: Solution Transformation Consultant Training
Переглядів 84711 місяців тому
SAP ALM Summit EMEA 2023: Solution Transformation Consultant Training
Quick Start Service for SAP Analytics Cloud Solution for Business Intelligence
Переглядів 246Рік тому
Quick Start Service for SAP Analytics Cloud Solution for Business Intelligence
Unipar Carbocloro’s Migration to SAP S/4HANA Cloud
Переглядів 50Рік тому
Unipar Carbocloro’s Migration to SAP S/4HANA Cloud
Activation Service for Innovation Management of SAP Enterprise Product Development
Переглядів 92Рік тому
Activation Service for Innovation Management of SAP Enterprise Product Development
SAP Enterprise Product Development Collaboration
Переглядів 138Рік тому
SAP Enterprise Product Development Collaboration
SAP S/4HANA Cloud for projects, project collaboration
Переглядів 669Рік тому
SAP S/4HANA Cloud for projects, project collaboration
SAP S/4HANA Cloud for projects, resource management
Переглядів 614Рік тому
SAP S/4HANA Cloud for projects, resource management
SAP ALM Summit EMEA 2023: Discover the Benefits with Tim Steuer, VP CX and Solutions
Переглядів 489Рік тому
SAP ALM Summit EMEA 2023: Discover the Benefits with Tim Steuer, VP CX and Solutions
SAP ALM Summit EMEA 2023: Elevate Your SAP ALM Expertise with Benjamin Schneider
Переглядів 425Рік тому
SAP ALM Summit EMEA 2023: Elevate Your SAP ALM Expertise with Benjamin Schneider
Accelerate Your Path to Success with SAP Preferred Success for SAP Ariba Solutions, Expanded Edition
Переглядів 355Рік тому
Accelerate Your Path to Success with SAP Preferred Success for SAP Ariba Solutions, Expanded Edition
How to Use APIs to Replicate Project Data
Переглядів 972Рік тому
How to Use APIs to Replicate Project Data
SAP ALM Summit EMEA, October 10-13, 2023: Insights from Marc Thier on the Must-Attend Event
Переглядів 351Рік тому
SAP ALM Summit EMEA, October 10-13, 2023: Insights from Marc Thier on the Must-Attend Event

КОМЕНТАРІ

  • @engineersinaustralia2024
    @engineersinaustralia2024 13 днів тому

    Will the Cloud for Projects cover both Professional Services projects (J11) and Enterprise Projects (1NT)?

  • @dipaliamin1000
    @dipaliamin1000 Місяць тому

    Great content. @SAPServicesandSupport - I have a quick question - I have 70 test cases created (via uploading the excel file) under one scope (user testing1) and need to move all of them to another scope(user testing 2). Is it possible without uploading the excel again in ALM? your help will be greatly appreciated.

  • @Ven4t0r
    @Ven4t0r Місяць тому

    your shortlink is dead

  • @pk52250
    @pk52250 Місяць тому

    I Love SAP's tree-planting initiative! It's a great start. And AI? Exciting times ahead! But let's dream even bigger. What if AI could help us reimagine business from the ground up, not just optimize what we have? Imagine the forests of innovation we could grow then. Can't wait to see where this journey takes us all.

  • @anadominici
    @anadominici Місяць тому

    Was looking for SAP Note "2776694 - How can SuccessFactors end users find the datacenter where the instance is located", but it´s not disponible anymore.

  • @anadominici
    @anadominici Місяць тому

    Was looking for SAP Note "2776694 - How can SuccessFactors end users find the datacenter where the instance is located", but it´s not disponible anymore.

  • @T4nn1
    @T4nn1 2 місяці тому

    Now the order is different though, you can only deploy the transport requests, when you approved the whole feature for production.

  • @andresoares5400
    @andresoares5400 3 місяці тому

    Very nice! I'm starting to learn CALM and I'm really enjoying it

  • @ZiaulHaque-zf3pl
    @ZiaulHaque-zf3pl 3 місяці тому

    ছেলেদের এক্স এক্স 4:05

  • @fakharulhasan1172
    @fakharulhasan1172 4 місяці тому

    a real pro.

  • @pawelkajca
    @pawelkajca 4 місяці тому

    Wie bekomme ich die Präsentation als. Ich würde gerne die Links darin öffnen

  • @VagnoLeao
    @VagnoLeao 5 місяців тому

    0:29 Permissões necessárias

  • @aksa5791
    @aksa5791 5 місяців тому

    goks

  • @did4999
    @did4999 5 місяців тому

    This video is outdated. There are no scenarios any more. Now there are Business Services

  • @bernhardluecke6437
    @bernhardluecke6437 6 місяців тому

    Absolutely useful when things are getting more complex than one had hoped for (and we live in a complex (IT-)world…)

  • @feelgoodmusic2745
    @feelgoodmusic2745 6 місяців тому

    Don't like the design and the way Log is presented plus the way testcases are build (they look like PowerAutomate which I hate). I like the design of Tosca and Solman much more than the Cloud ALM and Cloud TTA. Design is very poor.

  • @laya0srinivas
    @laya0srinivas 6 місяців тому

    Recently, I used FB and found it very complex. Basically, We were not able to work with multiple test packages to get reports. Is there a certification or detailed training available ?

  • @paulohenriquefernandesalve3177
    @paulohenriquefernandesalve3177 6 місяців тому

    Depois criar o usuário no SAP, é preciso registrar a chave, vinculando o usuário, ao numero de instalação, clicar em registro, gerando a chave.

  • @spencercrook1373
    @spencercrook1373 6 місяців тому

    It is kinda wild to randomly have my uncle on my recommended page.

  • @sergioferrari6143
    @sergioferrari6143 6 місяців тому

    How about creating an updated video?

  • @feliponi
    @feliponi 7 місяців тому

    The scenario ECC -> S4HANA that requires SAP involvement is not a good approach since most of SAP customers are still running their business on SAP ECC. Does SAP have the capacity/resources to attend every single customer? Short answer in my opinion is = NO. Why there is no solution to keep systems synchronized with changes, considering ECC as the lead system, while we are migration to S4 HANA?

  • @knightingale001
    @knightingale001 7 місяців тому

    What about for customers who don't have Charms/ SOLMAN in their landscape?

    • @feliponi
      @feliponi 7 місяців тому

      I think you could setup a standalone retrofit (which does not need scenarios for Charm and SOLMAN)

  • @supratikbanik4715
    @supratikbanik4715 7 місяців тому

    Extremely bad orator ..!!Because of the pronunciation S ,my ear is paining.Due to which this excellent content is very difficult to understand for me.

  • @adrianam.6964
    @adrianam.6964 8 місяців тому

    Hi. Is there already an API to use with SAP ALM Test Management?

  • @rofiqiabdullah
    @rofiqiabdullah 10 місяців тому

    how to login with account administrator?

  • @melaniebaldauf7587
    @melaniebaldauf7587 10 місяців тому

    *promo sm* 🌈

  • @Lolaandcassidyadventures
    @Lolaandcassidyadventures 11 місяців тому

    Good information. To the cloud!

  • @MarcoLopez-xh3mu
    @MarcoLopez-xh3mu 11 місяців тому

    Where is the Oil Field example ?

  • @jonathanpleasant5328
    @jonathanpleasant5328 11 місяців тому

    This is really Great Overview with Practical Instructions! Thank You.

  • @Lolaandcassidyadventures
    @Lolaandcassidyadventures 11 місяців тому

    Solman going away?

  • @krishnasai4717
    @krishnasai4717 Рік тому

    Thank you!!

  • @reynaldoalvaradoacosta3497

    My area 🥰💕

  • @friendoverse
    @friendoverse Рік тому

    How's your Fuhrer doing?

  • @itsmpavan
    @itsmpavan Рік тому

    need license details and configuration gudie

  • @nitinrathi2269
    @nitinrathi2269 Рік тому

    good overview

  • @bangaloremalludiaries6560

    Please let me know what is meant by defect status 'Postponed'

  • @czegelvanessa4099
    @czegelvanessa4099 Рік тому

    Hi! Can you help me that how can I resend the invitation to users?

  • @user-kz6em9rm8f
    @user-kz6em9rm8f Рік тому

    Great! It would be very useful to understand what would happen if the linked to the feature tr is released in the CTS system. Would it be somehow reflected into the logs in CALM?

  • @strakosak
    @strakosak Рік тому

    Which tool you use for automatic tests? Tricentis or SAP RPA?

  • @evolution2030
    @evolution2030 Рік тому

    Beautiful keynote enhanced my knowledge on the benefits of SAP cloud ALM vs SolMan

  • @goodlife7409
    @goodlife7409 Рік тому

    😊

  • @superohitupadhyay
    @superohitupadhyay Рік тому

    What is the role of sap solution manager consultants in cloud alm?

  • @srtwou
    @srtwou Рік тому

    none of the links are working

  • @phumlanomdebevana5998
    @phumlanomdebevana5998 Рік тому

    Useful information

  • @superohitupadhyay
    @superohitupadhyay Рік тому

    While creating fancy video, creators forgot to review content, at 1:15 it’s ‘appropriate team’ instead of appropiate team 😂. However I am excited to learn cloud alm, hope it will help me in future.

  • @yassermohamed8782
    @yassermohamed8782 Рік тому

    great

  • @baishakhisahoo4243
    @baishakhisahoo4243 Рік тому

    Thank you